The Food and Drink
On-the-go Study

A 3-week study being conducted by Lewers Research 

About the Study

Watch this short explainer video

Frequently Asked Questions

The Job Seeker Study

About the Study

Who is conducting this study?

Lewers Research is an Australian market research company conducting this project on behalf of a major Australian company. We don’t disclose their identity as we do not wish to bias what you might otherwise say or do whilst involved in this study, but we will tell you at the end of the three weeks.

Can my friend or relatives join the study?

If you have someone who wishes to apply to participate, they can email: anne-marie@lewers.com.au

How long does each survey take?

The study is broken into three parts. There are the profile questions which you have already answered after clicking on the Facebook ad. After this, unless you let us know you wish to opt out of the study, we send you a check-in survey each night for three weeks. Depending on how many on-the-go food and drink occasions you’ve had that day, this will take you around 1-4 minutes to complete. Finally, after three weeks we will let you know that the study is winding up and we’ll send you one last question which will ask you to record your response on video. This is optional, but if you decide to answer you will receive an additional $10.

What happens if I change my mind and don’t want to continue with the study?

If you wish to leave before the end of the three weeks, please email: ginny@lewers.com.au. We will stop sending you the nightly messages. You can keep the $10 we’ve already sent you but you will not receive any further payments.

Will you be asking any personal or identifiable information?

During the initial profile questionnaire we ask you your age and gender so that we can make sure that we are getting  a good representation of people. We need to know your name and email address so that we can send you your gift vouchers, but we do not identify you in our survey results. We ask for your mobile phone number so that we can send your survey via text message.

What happens if I don't get my survey invite?

If you haven’t received your first invitation after [kick off date] then please email ginny@lewers.com.au or call (03) 9823 9207.

Why is this study going for three weeks?

We know that people have different eating and drinking habits during the week and on weekends, and that much of the time when and what we buy is based on different circumstances like buying petrol. It’s hard to recall these things if we don’t ask about in the moment. By asking a number of people to log this every day we can put together a more complete view of what Australians do and don’t do when eating and drinking on the go.

 It can help our client provide the best range of food and drinks for Aussies on-the-go everywhere.

Privacy & Security

How do I check you are a legitimate research company?

Lewers Research are members of the Research Society of Australia. The Research Society of Australia run a service for you to check the bona fides of any company that asks you to participate in market research. All companies that are members of the Research Society of Australia abide by a strict code of conduct. You can check this directory here. https://researchsociety.com.au/news/check-the-bona-fides-of-research-companies

How secure is my information?

Your personal contact details are never disclosed to anyone. We are legally bound by the Privacy Act 1988 (Cwth) and also adhere to The Research Society Code of Conduct. All data is encrypted.

Payments

How do I get paid?

We will send you a GiftPay Voucher which you can use to purchase goods from a wide range of retailers in Australia, or donate to a charity of your choice. More information about GiftPay can be found at www.giftpay.com.au.

Do I have to pay tax on my incentive?

No. You are not required to pay tax on market research incentives.

What if I don't get my gift-card?

If you do not relieve your gift-card please check your junk folder and then contact ginny@lewers.com.au.

Privacy Policy

 

Introduction

Lewers Research (ABN/ACN 49 098 120 524) (“Lewers’) respects and upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”). Lewers also adheres to the Privacy (Market and Social Research) Code 2014 (“Code”). For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.

This Privacy Policy for Lewers lets you know what personal information of yours we hold, what we do with it, who we will disclose it to and how you can access the personal information we hold about you. You can also find out here how to change inaccurate personal information and how to opt out of receiving communications from us.

What personal information about you does Lewers collect and hold?

The information Lewers collect will include various types of identifiable research information e.g. name, DOB, occupation, salary, opinions and feedback in relation to products, brands etc. When providing personal information you have the option of remaining anonymous or use a pseudonym to be identified by. However, in certain circumstances, such as where we receive your contact details from a third party or where the research data itself may potentially allow for identification, this may will not be practicable.

Depending on the nature of the research we conduct, we may also collect sensitive information from you, including political opinion, health information etc. Sensitive information will only be collected with your prior consent and only if it is directly related to, or reasonably necessary for, the research we conduct.

How does Lewers collect and hold your personal information?

Lewers will generally collect your personal information directly from you in the course of you participating in our research and/or surveys. However, we may also from time to time collect personal information about you from third parties, such as whether or not you are a customer or member of a particular business or organisation, your membership status, etc. If so, we will inform you as soon as practicable of this collection and the circumstances of this collection.

We may also collect personal information in the form of videos provided by you, or through the collection of data via passive listening apps if you have agreed to participate in these activities.

Contact Us

Ask a question about this study by contacting the lead researcher Anne-Marie Moir
anne-marie@lewers.com.au or call (03) 9823 9210