As an agency that specialises in chat and voice-based research, a key question we come across is when to use chat and when to use voice. In this post we will outline what we see as the key benefits of chat-based research as compared to voice, as well as compared to...
Six reasons why the Google Assistant might be a useful tool in your toolkit Here are two things you should know about me: Firstly, I have been a qualitative researcher for 25 years and much of this time I’ve spent sitting at people’s kitchen benches,...
With the closing of the decade, it seems like a good time to stop and think about where we are as an industry and where we are headed in the years ahead. Here are our views reflecting 9 trends that we see gaining speed in the market research and insights industry....
